Eroding Consumer Trust, One Email at a Time
In my mind, Rosetta Stone long stood as a company held in high regard as a provider of quality learning products. This timeline is what transpired after signing up for the Rosetta Stone email list and how it impacted brand impression.
UX Interview with Xpand Group
I was recently interviewed by Stewart Salazar, a senior recruiter with Xpand Group specialising in User Experience and digital media, to answer a variety of questions about being a good UX designer and the value of UX.
Legacy Designs Shaping Today’s Banking
Legacy product design hangovers and backwards compatibility are hindering contemporary designs, and not so subtly. What better industry to discuss the subject of clinging to the past than the financial industry.