Senior Manager eBusiness, IAG
Manager eChannel Strategy, RACV
Head of Digital, RACV
Jon is very strategic in his approach yet very practical which is a difficult skill to master these days. I believed it came from his extensive experience at senior levels where he clearly was comfortable getting into the trenches and getting involved with solutions.
As an internal provider of services, Jon was one of the few individuals we would gladly introduce to other parts of the business and knew he represented Technocrat very well. His knowledge of design, user behaviours and experience was extensive and pushed us to learn more about this emerging space. What was even better was that Jon’s knowledge was clearly built from a lot of experience as much as any academic knowledge he was able to gather. He is truly multi-talented having no problem working with business people or developers and was able to converse with both well. That is a special skill in its own.
I’ve no problem recommending him in any activities for the design and digital space.”
Brand & Strategy Consultant, M&C Saatchi
Over recent years, I’ve worked closely with Jon on a number of large scale projects, most notably the development-to-launch of new video-based marketplace pitchi.com (2013/14). This was a complex project with numerous decision-making stakeholders and clients across multiple companies; Jon was the rock that held everyone (including me) together, particularly in the early stages. His aptitude for sourcing exactly the right people is excellent. His ability to ensure that the UX process and outputs are integrated and understood across the team is equally as impressive, in a world where few people truly understand the mechanics of good UX. I can honestly say that I learnt more from Jon about UX and its processes than I have from anyone else in the last decade. He is, and always will be, my go-to-guy for UX, no matter where in the world he is working.”
Senior Information Architect
Senior Content Strategist
Product Manager, carsales.com.au
Managing Director, Ardent Labs Indonesia
It didn’t come together then, but we finally did get to pull Jon across to Indonesia in late 2014, when he joined Ardent Labs as our VP Product. This was a perfect fit as Jon brought his deep UX experience, which helped us launch two substantial businesses a) snapcart and b) bizzy.co.id. Jon aligned with our Lean approach to building businesses, focusing our teams efforts on getting data, testing the market, then launching once we had all the ducks in a row. The growth trajectory of snapcart and bizzy.co.id is a testament to this approach working. Aside from this Labs helped entrepreneurs within the company to come up with their own business ideas. This is where Jon’s passion really was, always having time for these wannabe founders to pick his brain.
Jon transitioned in to bizzy.co.id full time, when I jumped in full time myself. He helped me personally in shifting the company from a start up to a scale up business. Beyond UX, Jon has a strong appetite and knowledge base for marketing, branding and an overall business sense.”
UI Designer, Ardent Labs Indonesia
CIO, Bizzy Commerce Indonesia
Beyond being an individual UX practitioner, Jon D also own the leadership and management quality to manage team. He managed a team of Product Managers, UX Designer and Graphic Designer in our team well.
Jon D is also willing to take the extra mile doing stuff that is actually not in his original scope. He lead a business development activity with one of our investor too, that helps bring in more business to our company. So, he is a good team player.”
Mohamad Ariau Akbar
Product Designer, Bizzy Commerce Indonesia
Wahyuni Febriani Humaedi
UX Designer, Bizzy Commerce Indonesia
Creative Designer, Bizzy Commerce Indonesia
Marketing Communication & PR Manager, Bizzy Commerce Indonesia
Copywriter, Bizzy Commerce Indonesia
CEO and Co-Founder, Seekmi
Managing Director, Bourne Digital
UX Designer, Bourne Digital
UX Designer, Bourne Digital
UX Designer, Bourne Digital
UX Delivery Manager, ANZ Bank
VP Interaction Design, Lazada Group
SVP Customer Experience, Lazada Group
UX Designer, Lazada Group
I absolutely enjoyed working with Jon, and came to know him as someone who is experienced, competent and knowledgeable in the industry. He knows the importance of creating a design experience that both works for the business and users. He is transparent, hardworking and truly dependable. Most importantly, he address intricate issues with strategy and composure.
He shared his knowledge to the UX Design team by making initiatives on broadening our knowledge with the industry’s best practices and practical ways of doing UX. He put effort getting us inspired outside of the digital world and making us see things from the other side of the box.
Apart from his years of experience and talent, it has always been a bliss to work with Jon. A true team player, leader and always manages to come up with fast solutions to bring to the table. Jon challenges ideas to bring the best out of every designers he works with.
I confidently recommend Jon to join your team or be a consultant at your company. As a humble and knowledgeable employee and a great person, I know that he will be a valuable addition to your organization.”
UX/UI Designer, Lazada Group
“I think not many designers have an opportunity to work with a line manager who is a leader, a coach and also a mentor like Jon. I am a lucky one to have an opportunity to work with Jon at Lazada in 2017.
Besides managing my projects, Jon knew exactly my problems, and often gave me great advice so that I could come up with the my best design solutions, and step out of my comfort zone. Jon opened my mind to the notion of “creating a good experience for people” in such an effective way that I could apply in each step of my career. He helped me to understand thoroughly that I could build a good design starting from understanding user’s needs. I wouldn’t have pushed my limit further away without his support and motivation. I was a very shy designer. Jon made me confident in communicating with users, team members and stakeholders. He helped me to realize for the first time that I have ability to communicate effectively to people at all levels of knowledge. I went from being shy to a more confident designer. That is – indeed a strong boost for my career, and takes me to the next professional level.
Although we just have a short time working together in one team, the experience I gained is remarkable, and extremely precious to me. As a former colleague and a team member, I am really proud to be in his team. I believe any designer would find herself/himself really lucky to work with Jon.“
Technology Director, Buzz Products
“Jon is an absolute ROCK STAR UX pro, who also brings strong communication skills, understanding of client needs and amazing attention to detail to the table. No job would be too big or too small, just unleash Jon on it and it will be done. Highly recommend his services and look forward to working with him again soon.“