Analysis of the Modern Mall Experience

Analysis of the Modern Mall Experience

Does Emporium Melbourne go beyond surface level refinement in defining the modern mall experience? The recent opening of Emporium Melbourne, a massive high-end shopping mall complex spanning 46,175 sqm of retail space, with an eye watering project cost of $1.6bn,...
Eroding Consumer Trust, One Email at a Time

Eroding Consumer Trust, One Email at a Time

10 days as a Rosetta Stone email subscriber and the dramatic impact on brand impression. In my mind, Rosetta Stone long stood as a company held in high regard, a provider of quality learning products that were set above other language learning methods and systems....
UX Interview with Xpand Group

UX Interview with Xpand Group

I was recently interviewed by Stewart Salazar, a senior recruiter with Xpand Group specialising in UX and digital media, to answer some questions about User Experience… What makes a good UX designer? By UX Designer I will assume we are specifically referencing a...
Legacy Designs Shaping Today’s Banking

Legacy Designs Shaping Today’s Banking

Legacy product design hangovers and backwards compatibility are hindering contemporary banking designs, and not so subtly. What better industry to discuss the subject of clinging to the past than the financial industry. One foot in modern times, and the other always...